Why shop at Loco?

We paid our dues from day one and have a very well stocked shop near Hailsham, Sussex, UK. This means we are available on a land-line phone during regular business hours and you don't need to worry that one day we are going to disappear into oblivion along with your order. You can come down to try on skates or resolve any issues with us by talking to a real skater.

The single most important thing you need to run a shop! We are the biggest stockist of inline skates in the UK. Because we have both a physical store AND a leading website run from the same premises this allows us to cross-over our stock, giving both our online customers and our walk-in customers more choice and higher stock levels

Our UK checkout will allocate you a cash reward for each purchase you make. When you return for your next purchase, your cash reward will be applied in the form of a discount (see video above 02:50). Additionally, our international checkout is the most advanced in our industry. We display 'true' currency conversions (no surprises on your bank statement later like many shops), pay import taxes and duties on-site at checkout and use popular local payment methods such as cash-on-delivery in the middle east or WeChat in China.

As well as email tracking, all orders in the UK are sent with our text message delivery service. This means that on the morning of your delivery you get a text message to your mobile phone advising you of a delivery window when your package will arrive so you don't have to wait in all day. Orders outside the UK will receive email tracking information.

We send internationally. You may find it's cheaper to order from the UK. Our international delivery rates are extremely competitive. We use 'true currency conversion' meaning the amount you see at checkout is exactly the same as you'll see charged to your bank account in your local currency. (without this, you can get charged extra when your bank uses adds their own hidden fees!) 
Learn more about international deliveries.

We're not saying that we deserve your charity just because we are also skaters but you will be safe in the knowledge that we understand our products because we use them too. Call us and ask us what those skates are like...we'll tell you! Greater product knowledge means you are more likely to get what you really need.

We dedicate a lot of time to making the information on our website unique. Because we skate ourselves you will get more opinions and greater attention to detail on most product descriptions (rather than a copy & pasted standard manufactures product description). Most of our product photos are taken in-house so you can see angles of products that you won't see anywhere else on the web. We work hard on video content too. Detailed videos we make for YouTube and Instagram are embedded on the product pages of our website to provide you as much product info as possible.

We pride ourselves on being able to offer a service which is second to none. Your calls come straight through to our shop and you will always speak to somebody with good product knowledge.