Free UK Next-Day Delivery Over £99 | Fast & Cheap Worldwide Shipping | 100% Free UK Exchanges

  • 0

    You have no items in your shopping cart.

International Delivery



We deliver to 192 countries! The exact delivery price for your order will be shown at checkout.
Below is a list of examples of estimated international shipping charges based on average order weights (prices will vary for heavier orders)

For most countries our website detects your local currency and displays prices in that currency, countries with non-compatible currencies will be shown prices in British Pounds. You can change the currency in the red bar at the top of the website.

Delivery times shown below are APPROXIMATE. Please allow 7 business days before contacting us about the whereabouts of your order.

Delivery times are displayed in 'business days'. (Saturdays and Sundays do not count as business days).

An email with tracking information on it will be sent to you when the package is dispatched.



Country

Shipping Method

Estimated Delivery Time

Price

EU

Royal Mail Tracked (Max 2kg)

2-5 business days

£6.95 - £9.95

 

DHL Economy 5kg (Skates)

2-3 business days

£7.95 - £15.95

 

DHL Express 5kg (Skates)

1-3 business days

£18.95 - £29.95

 

United States 

(No PO BOX Addresses)

Royal Mail Tracked (Max 2kg)

3-6 business days

£11.95

 

DHL Express 5kg (Skates)

1-3 business days

£32.95

 

Russia (Tax / Duty paid!)

Boxberry (Max 2kg)

7-10 business days

£12.95

 

Boxberry 5kg (Skates)

7-10 business days

£29.95

 

Australia

Royal Mail Tracked (Max 2kg)

5-7 business days

£12.95

 

DHL Express 5kg (Skates)

2-4 business days

£35

 

China/Hong Kong/Japan/Singapore

Royal Mail Tracked (Max 2kg)

5-7 business days

£12.95

 

DHL Express 5kg (Skates)

2-4 business days

£35

 

UAE

Royal Mail Tracked (Max 2kg)

5-7 business days

£12.95

 

DHL Express 5kg (Skates)

4-5 business days

£35

 

Other Countries

Royal Mail Tracked (Max 2kg)

5-7 business days

£12.95

 

DHL Express 5kg (Skates)

4-5 business days

£39.95 - £45



Import Duty for non-EU countries

If you are OUTSIDE of the EU (European Union) your local customs office may charge you import taxes. We cannot predict these and it's out of our hands. Orders do not always attract these charges but please be prepared to receive them if ordering from outside the EU, with particular note to South American countries. For more information about local customs duties please contact your local customs office.

Note: The above is with the exception of Russia, we pre-pay the taxes for you on Russian orders!
 


International Exchanges

We now offer 'size swaps' on international orders. 

Many shops will not accept international exchanges (they will ask you to send the item back for a refund and re-place your order, meaning you'll pay for outward delivery twice)

If you've bought the wrong size, then send it back to us and we'll send out the replacement size without charging, wherever you are in the world! Please note that you are responsible for the cost of returning the item to us.
 


Returns

  • You are entitled to a full refund for any item you decide you don't want if it is returned to us within 30 days after you receive the goods. The items have to be packaged, unused and as new.

  • If returning items for a refund or exchange we ask that all customers cover the cost of sending skates back to us. Please consider the potential costs of making an international return before making your purchase.

  • Please feel free to contact us by email or phone with any questions relating to international returns.
  • If an order is faulty or wrong then we will arrange a replacement at our cost. Sometimes we may ask you to send the item back and reimburse your postage costs (depending on the size of item and where it's being sent from).

  • The 'Free Exchange' offer only applies to UK mainland customers. We ask that International customers (including UK foreign territories) cover the cost for returning items. We will, however, send out replacement parcels without charging should you need to make a 'size swap'.
  • You may swap an item only if it is completely unused and in it's original packaging.

  • Please do not send used items back to us (unless agreed that they have a warranty issue). If you send us back an item which cannot be accepted as a return/exchange because it has been used then you will be charged the costs incurred by LocoSkates. We will keep the item for you until you can arrange or cover the cost of delivery back to you.

  • LocoSkates reserve the right not to accept returns of items which have been returned without their original packaging or with the goods or packaging damaged. In some special cases we may be willing to deduct from your refund an amount which relates to the costs incurred by LocoSkates for replacing the packaging.
  • All goods are covered by a 1 year guarantee against manufacturing defects, although it will be up to our discretion whether or not a product malfunction has been the result of everyday wear and tear.
  • Items that are damaged or broken due to the destructive nature of extreme sports can not be replaced free of charge.
 


Payment Info

  • All major credit cards including MASTERCARD, MAESTRO, VISA, VISA ELECTRON, SOLO, SWITCH, JCB are the easiest way to pay. We no longer accept AMERICAN EXPRESS due to frequent attempted fraud we've experienced with this payment method. Alternatively, we also have a PayPal payment method at checkout. Just choose which option you would like to pay with at the payment stage of your transaction.
  • We do not accept cheques
  • We do not offer a 'cash on delivery' delivery service.
Just added to your wishlist:
My Wishlist
Just added to your cart:
My cart