DELIVERIES ARE STILL OPERATING AS USUAL! | Free UK Delivery Over £99 | Free UK Exchanges

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International Returns




Returns:

We offer free returns, wherever you are in the world! Click the link in your order confirmation email to be directed to our international returns portal where you can book your return.

Depending on your location, we'll either arrange for a driver to come and collect the parcel or we'll ask you to drop the parcel at a local drop-off point.

 

Exchanges:

Just book a return through our returns portal (see above) and re-order the replacement item through our website whenever you are ready. We'll refund your returned item when it arrives back with us.

 

Please note:

  • Apologies, we can not refund your original delivery costs (if applicable) or any Taxes & Duties incurred on the original order. The return collection is free though :-)
  • Please wrap the parcel suitably. Please do not affix any tape or labels DIRECTLY on the product packaging (just wrap it in a postal bag or a bin bag (or similar) and tape the outer packaging to itself.
  • Items must be unused and in their original, undamaged packaging.
  • If your return meets all our conditions then your refund will be processed within 48 hours of it arriving with us, please be aware that your bank may take 3-5 days to show the refund on your statement.

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