Free UK Delivery Over £149 | Free Exchanges | 365 Day Returns

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Returns Conditions

 

Please follow the links below for instructions on making a return:

Returns in the UK

International returns

 

Returns must meet the following conditions:

  • Items must be unused and in their original, undamaged packaging
  • Items must be returned within 365 day of receipt
  • If your return meets all our conditions then your refund will be processed within 5 days of it arriving with us, please be aware that your bank may take 3-5 days to show the refund on your statement.

 

UK Returns:

  • You can use our returns portal to book a parcel back to us.
  • You can drop it off at one of thousands of Royal Mail drop off points or even arrange to have it picked up for just 60p through the returns portal.
  • If you are exchanging an item then we will cover the cost of your return delivery.
  • If you are returning an item for a refund then we will deduct £3.95 for small items and £7.95 for larger items (like skates) from your final refund to cover the cost of the return.

 

International returns:

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