What our customers said
Just wanted to let you guys know I'm a very happy first time customer of Loco Skates. I ordered on a Monday and now Friday morning I'm sitting here (in Australia) with a new pair of Sebas and watching the free Love Scotland vid. So juiced that I get to skate my Sebas on the weekend, thanks to Loco Skates. I've ordered online becore from a local shop and you guys actually got your stuff here quicker than them. So happy with the product and your excellent service. Give yourselves a pat on the back, you deserve it. Keep up the great work!
- Michael Goldsmith, Woolooware, NSW
Good folk of Loco Skates, I feel compelled to write this email to you as I'm genuinely amazed and stunned that my order was delivered to my front door under 48 hours of 'Checkout'. [Ed: under 24 hours!] How this is possible I don't even know!! You are setting a shining example of customer service and you have certainly got a customer for life right here :) Thank you so much once more for a tiptop job with my order. Kind Regards.
- Adam Kniveton, Manchester
Thank you for such a fantastic service from start to finish. The skates fit perfectly and my son is delighted with them. Best regards
- Ann Cheek, Northampton
Dear Manager, I was recommended your store by a friend as my son wanted some roller boots. I just wanted to email to say what fabulous service we had today Sunday 23rd March. I haven’t skated since I was about 10 years old (31 years ago) and didn’t really know what to get my son and I was also thinking of getting a pair. After having a chat about different types we decided on inline skates rather than the quad skates that I thought we would initially get. Being able to have a little skate around the shop to make sure we liked them was great and my 4 year old had fun. Both of us are very happy with our purchases and we can’t praise the member of staff that served us enough I’m sorry to say I didn’t catch his name [Edd] but he was knowledgable, helpful and patient. Best customer service I have had in ages and we will definitely be shopping with you guys again. Regards.
- Sam and Jake, Peacehaven
Ordered some clothes on Wednesday night came this morning. Never a problem with these guys, highly recommend any skater to buy from these, their customer service is immaculate and the delivery service they use is so fast and you can even track your order to outside your house , thanks guys.
- Damo Mitchell, Wakefield (via Facebook)
Hi - Just took delivery of my new USD Carbon Free and Carbon 4's. Well happy with them! They are both great looking skates:-) Thanks for a great service. Will definitely use you again in the future. Many thanks. P.S thanks for throwing in the dvds as well mate, much appreciated :-)
- Ben Parsons, Ashford
I have no idea how you do it, but every order I place with Loco blows me away. Ordered two pairs of frames and wheels with you on Sunday night, hoping I'd get them for this coming weekend, but thought it unlikely as they were being shipped to Germany.
They just arrived this morning, less than three working days later. You guys are awesome, keep up the great work!
- Andreas Larfors, Wells / Luebeck
Hey Loco - Just thought I'd drop you a quick email saying thanks for the excellent service. Ordered a set of skates yesterday and they arrived today what more could you ask for free delivery, not only that but I chose bearings as the free gift and was delighted when I opened the box and noticed that on top of everything there was also a free love Scotland DVD! (Which is epic by the way) so thanks again loco best service by far I will definatly be ordering from you again soon! 10/10 for service delivery and generosity.
- Michael Smith, Darlington, County Durham
Hello, I just wanted to say how pleased I was with the recent delivery service. It was speedy, I was notified by text what day and what time to expect it and the rollerblades were very well packed. Well done and thank you!
- Iskra Peric Crnko, Bromsgrove / Croatia
Hi there all at Team Loco, just like to say a big thank you for your help with the size info on ma new skates (James), was very helpful and skates were here ordered late on Monday night and arrived first thing on Wednesday morning! Fantastic service and when I need new parts or clothing I will definitely be getting them from you guys, Thanks again guys.
- Craig Duncan, Ayr
Hey, just an email to say thanks for my recent delivery. Was a very speedy delivery and will definitely be ordering from you again!! Cheers.
- Hayden Jury, Brigg
Hey guys, just wanted to say thank you! I just received my order of wheels & bearings to find you had put them all together like I cheekily asked! and then popped em in bag for me too! Stay awesome!
- James Dix, Bristol
I just ordered from your website. I really like the layout so easy to use, find what I want and pay for it.
- Martyn Smith, Weymouth
The Skates came today and I just wanted to say thanks for your help, speedy delivery and great service. It's s breath of fresh air after trying to deal with other skate outlets.
- Chris Allen, Dorking
Oh my goodness what a fantastic service. Only ordered my sons skates yesterday and i have received them today. Thank you so much.
- Amanda Mitchell, Aberdeenshire
Thank you for your fast reply! I actually had time to come into the store yesterday to try some on, I'd like to take this opportunity to say I have met 3 different members of your staff and find your customer service amazing everyone i have spoke to has been more than helpful and really helped me with my choice of skate. Well done on a well needed, well stocked shop. Keep up the good work!
- Jay, in store customer
Just wanted to say thanks to all of you there. Best bit of customer service I've had in ~14 years of buying stuff on the internet. Top job, keep it up :)
- Matthew Coulson, Newport, South Wales
I am absolutely delighted with my order and the speed of the delivery (DPD were at my door first thing). Your initial advice concerning the fit of the skate was bang-on, they do fit slightly bigger than the Fr1’s I tried. Thanks a million, I will definitely order from you again.
- John, Prestwick, Ayrshire
Best skate shop in Europe!
- John Lovegrove, Ryde, Isle of Wight
- Cameron Wesson, Adelaide, Australia
"Thank you so much for the amazing Rollerblades. I couldn't believe that they would arrive in Australia in such a short amount of time! They came in three working days - amazing! I am extremely happy with everything about them. The size, comfort and quality is fantastic. You guys are awesome, Sincerely,"
- Misha, Australia
"Dear team, I'd just like to say a huge thank you for my fabulous Spark 80 skates! Ordered them late Wednesday night and was skating around my office by Friday lunchtime - and my regular shoe size fits perfectly, just as described! Simply excellent service and value for money"
- Kim Bull, Coventry
"Cheers Loco Skates for the quick devilery of my new razor G7.4's!! best shop ever! :) Thanks"
- Connor Pearce, Wilsthorpe
"Cheers for getting my shoes and dye to me to today, thanks Edd @ Loco. This shop is run so well best in UK!"
- Daz Parnell Laindon
"Ordered, recieved and skated my new blades in UNDER 24 hours. I'd say that's fantastic customer service. They have not and will never disappoint."
- Tom Sharman, London
"A big thank you to Locoskates for the amazing service. Ordered the wrong size as I didn't read the sizing chart properly, so off to the post office 5pm Wednesday to return them, and correct size arrived 10.30am Friday ! An even bigger thank you to Edd who talked me through the changeover to inlines after 55 years on quads, convincing me I would manage it. Just spent half hour on road outside my house, bit of a gentle hill actually, and mastered stopping or just reducing speed. Kerbs and cornering just as easy as quads so that was ok. Glad I listened to him and didn't chicken out and stick with quads, as dog walking/skating will be a lot smoother Thanks again, Mo."
- Maureen Smith, Olney
"I would like to thank the kind person who took the time and trouble to answered my phone enquiry about buying slalom cones and a skate bag for my twelve year old grand daughter. She has had some roller blading lessons in London, but she did not know that there were special back packs for skaters. You suggested which one I might buy, guided me to the Razor item on your site and explained how to carry the skates and protective gear in it. She wrote to me "The skate rucksack is brilliant and much better than what I asked for - I will use it constantly along with the slalom cones." Your help is much appreciated and, as you can see, it made all the difference. We also thought your particular DPD delivery service was excellent."
- Evelyn Wilcock, London
"Hi guys, I just wanted to say what amazing service you have shown on my order for my son Adam, who is now beyond ecstatic with his Christmas skates. I was very late ordering them, and you called up, then emailed and managed to get them out to us for Xmas Eve. I just even found a email showing the delivery slot! I wish all companies were as helpful as this, you deserve to be very successful. I already know that 2 of his friends will be spending their christmas money with you! Kinds Regards."
- Carolyn Barber, Wintney
"All through this transaction I have received updates and DPD delivery was bang on time, after receiving a text in the morning.
I am totally impressed and LOCOSKATES come highly recomended and definatley use LOCOSKATES again. Many Thanks."
- Rich Horton, Tamworth
"Hi all, many thanks for the quick/ efficient mailing of my new Twisters. I'm very happy with them. Cheers."
- Alex, Carshalton
"Hi, weve recieved the liners & my son says they're fab, so i would just like to send a big thankyou for all your help and amazing service, we will certainly shop with you again and i will let everyone know at Rampworxs just how good you are THANKYOU!"
-Lesley Lewis, Liverpool
"Just wanted to write a quick message to say how easy my order went today via the phone and what great help the guy was in giving me some advice and know-how on scooters etc. I've bought a Grit elite 2.2 in black and orange (awaiting delivering) for my 11 year old son and just wanted to tell you how pleased I was with being able to actually speak to someone on the phone. Thanks once again."
- Chris Padden
"If you wanna buy skate stuff just use Loco Skates, they are hands down the best ive ever dealt with."
- Cal Baker, Northampton
"I got big love for Loco. Noone handles business better. ♥"
- Snowy Smith, Southend
"I haven't had the chance to skate the new lights yet (as with the previous pair, I work lots of hours!) but I just wanted to say a quick thank you for the great customer service.Keep up the good work guys, I'll be shopping with you again. Best."
- Rob Howells, Perivale, Middlesex
"I´ve just received my skates, im very happy, excellent service. Thanks from Mexico."
- Roberto Hernandez, Tlalpan, Mexico
"Loco get 10/10 from me."
- Sam Street, Northwich
"Loco A* Best UK shop"
- Daryl Bull, Margate
"Major thumbs up on everything; when i phoned the guy was safe and helped me out and they came really fast so 100 % impressed well done. Cheers guys ur doin a gd job [way better than ******* ;-)]"
- Josh Cook, Bristol
"Still the best blade shop :)"
– Nathan Booth, Sheffield
"Hey Loco thanks for sorting out my orders for me ur best skate shop i was the dude on phone about the stockwells im so glad you can make it so i have them for tmoro thanks alot evryone one should shop here :P"
- Daz, Billericay
"Cheers lads you were alot more helpfull over the phone then most other companys, and its good to have a skater on the phone as they know what your on about. You are a much loved skate retailer over here in Crowborough, and we have all got somthing from LocoSkates over the last year. Roll On, Crowborough Skaters"
- Robbie Pincott, Crowborough
"Top service once again Loco, thanks!.x"
- Rob, Corby
"The skates are arrived today... Thank you for the great work, the "A plus" Service and the for the fast delivery."
- Benjamin Bodo, Munster, Germany
"Loco, got my Remz OS this morning before 9am! Sick! Thats service for ya,haha!I'll tell the world, plus the Bitter Cold Dvd is unreal! I'll post pics and vids on this site when i got sum edits done of the team so check em out, in the meantime, keep doin what your doing....ROLL ON!!!"
- 'For The Love skate team', Great Yarmouth
"Locoskates are the company you should be buying from!!!! cheers Loco for sortin those Remz liners out (enquired yesterday, got them today!) excellent customer service, keep up the good work son!!"
- Daz Cartlidge, Sheffield
"Got my undercover blanks yesterday, they only took one day to get here thats why i order form your shop the wheels are amazing."
- Adam, by E-mail
"Just a quick message to say nice on getting the stuff i ordered to me so quickly, if there was a stupid internet abbreviation for it i would insert it here ->so yeah any one reading this buy from Loco and support skater owned/run shops and companies init"
- Mark, Camberley
"Thanks Loco, without you my xmas presents would have been rubbish!"
- Joe Coyne, Kingdom Magazine, Brighton
"I dont say this often for fear of being called a raging gay, but i just love you. Not in a gay way...actually, slightly in a gay way but mostly not. I've made things awkward now haven't I? I'll just put my pants on and leave quietly. X"
- Dan Bond, Didcot
"Great store, great name and all for a great sport"
- Matt, Chester
"Loco is were its at!"
- Ad, London
"I thought id give you an email first before anyone else because i find your the best people to deal with"
- Nick, Exeter
"Hey lad's, I'm Lewis and I recently ordered some new skates from you on the advice of a friend (Rio Brown). I'd just like to say thankyou very much for the excellent customer service and quick delivery, recieved today"
- Lewis Bllomfield, by email
"I must say I'm impressed by your service."
- Haakon Nergaard, Denmark
"I ordered some jeans and a valo hat the other week, im not joking, I ordered them and they were here 7am the next day, unbelievably good!"
- Nathen Hadley, Exeter
"Just wanna say thanks, my skates came today just like you said, and they fitted perfect. :D Had a skate around in them and they were the most comfy things ive ever used, mite go to sleep in them later :P lol jks. ma mate had a skate around in them to and he loved em so much he wants to buy a pair, ive recommended you of course and will recommend you for anyone else who asks about aggressive skates. thanks again and all the best"
- Luke Langford, Colwyn Bay
"Delivery= great. Products= great. Locoskates?= AWESOMELY AWESOME!"
- Kyle Beaumont-Smith, London
"Fab and friendly service always"
- Lorraine Maddocks, Framfield
"A happy customer"
- Chris Starns, Rickmansworth, Hertforshire
"Thank you very much Loco, Thanks to your support in WWII Holland is not part of Germany, HAHA!!! With kind regards." (Editorial disclaimer: LocoSkates cannot claim any responsibility for the safeguarding of Hollands national security)
- Hans Roode, Holland
"I bought the Remz OS 2’s about two days ago on your site. They are frikkin awesome! Just wanted to say thanks coz I’ve skated um today for about an hour and they’re amazing. They came very fast as well"
- Joel, Flintshire
"Hey Jake I want to thank you so much for your help throughout my entire purchase with Locoskates. Being the first time buying anything outside of the U.S, you made it a very pleasant experience. I received the shirt (Franco Shade Jelly) today, but let me add that this was the quickest shipping ever! The shirt arrived in perfect condition, we will definitely do business again in the future"
- Andy Duy in Santa Ana, U.S.A
"Hey guys, I ordered Carbons last week. Just wanted to say thanks as I have received them today, I'm amazed and impressed at how fast and problem-free everything went (I only ordered on Thursday and they're here delivered to me in Australia already). They look incredible. Thanks also for the extras; magazine, bearings and skate tool (and sticker!). Your excellent service means I'll definitely recommend Loco to other rollers out there, and am sure to order again from you in the future. Best Regards"
- Brendan, New South Wales, Australia
"Thanks for your help, the parcel has been delivered already. I will check it in evening when arrive at home. I will recommend your shop to my friends. Thanks again."
- Azad Azizov, London
"I ordered some of the original Broskows and got them today. Completely stoked, just want to say a huge thanks for running the sickest shop going, and keep it up!"
- Guy Bulleid, Hereford
"Always very helpful"
- John Lovegrove, Isle of White
"I love this website dudee :)"
- Nathen Booth, Sheffield
"Im pretty amazed with your service, im rockin' the Loco tee almost every weekend and stickers on the back of the cuff too! LOCO4life"
- Jordan Robert Owen, Exeter
"Good customer service and fast response will definitely be ordering tomorrow"
- Dan Linners, Gorgeous Design, London
"Top service again dude, ordered the skates yesterday, they arrived this morning!! Thanks for the t-shirts and mags as well, will be repping Loco over at the ZeroOneSix competition in Sweden in November!"
- Rob, Corby
"Liners arrived yesterday morning, thanks for the quick service as always."
- Josh Compton, Billericay
"Hello, thank you very much for helping me on this. you were really fast, that’s a good service. Let me tell you that I’m really happy about this skates, i love them."
- Damian Lays, Germany
"I got the order today, everything is sweet as a nut :) The skates fit perfectly and the tee shirt, the wheels look nice and thanks for the free issue of Kingdom. I'm quite amazed how quick the deleivery was esspeccially for free. thanks alot."
- Joe Wright, Weymouth
"Hey everyone at Loco -Just wanted to say thank you for the quick delivery on my Jug V-cut liners during this huge snowfall. They got to me quick despite the terrible weather that has been causing lots of people trouble."
- Peter Anderson, Woking
"I have found locoskates to be the most reliable company in the UK"
- Billy Lytton, Yarmouth
"Cheers for the advice. Not sure if this is the same person I contacted on the phone but great customer service! Thanks a lot! :)"
- Jake Virgo, Hatfield
"These sk8s are amazing very comfortable and seem very solid thanks for the hook up and the quickass delivery thanks. Cheers"
- Craig Parsons, Ohio
"This is such an awesome site - I've already told loads of my friends at the skate park about you guys. :D"
- Tim Morgan, Lee-on-the-Solent
"Ordered my Kingdom tee from you on Wednesday night and it got here on thursday thats bloody good service thanks man"
- Adam Woodward, Barford
"My Carbons arrived today and just wanna say thanks for the goodies and everything i really appreciate it. Great service."
- Darren Draper, Waterlooville
"Hi jake, got all my stuff on Wednesday. Just wanted to let you know im really happy with it all, especially as the service, price, delivery speed and freebies you threw in were ace. Will definitely use loco again and i have recommended you to my other rolling friends.Thanks again"
- Ben Connell, Stoke On Trent
"Excellent service as always!! Loco legends :)"
- Lindsey Lles, Redditch
"Great shop :) 10/10"
- Matthew sharp, Leek
"Just a quick email to say thank you for the speedy delivery of my skates - they're fantastic"
- Ben Foster, Newark on Trent
"Hi, I bought a set of XSJADO skates on Wednesy and a scooter on Thursday and by Friday morning everything had arrived in perfect condition. The pack of gum and the magazine in the skates box will definately be appreciated by my 10 year old son on Christmas morning. The web site is excellent and your customer service spot on. I expect we'll be shopping again with you guys. Thanks for the efforts! Kind regards"
- Michael Hartley, Leeds
"I receive the skates yesterday 11.12.2009. Everything is OK. Thank you. I hope i buy some other times from you because you are the best. Merry Christmas!"
- Ciprian, Romania
"Fantastic website and really easy to use"
- Linda Meynell, Stockport
"Hey i just ordered a pair of Nimh V.2 recently and i would just like to thank you for all the free stuff."
- Luke Appleby, Wrexham
"Just received these today and not had chance to skate ‘em yet but I thought I would just put a review on here to mention the high quality service provided by Loco. great speed, correct delivery, and bargain price. Top notch. Keep up the good work guys"
- Bradley, Morrow
"I browsed and ordered yesterday, received my wallet today, mad. VERY quick, easy and cheap, thanks a lot guys! Will be back ;)"
- Patrick, Cwmbran, South Wales