Christmas Delivery Info
Returns and Size Swaps:
Our returns/exchange period will be extended up until the 15th January. Please see our Delivery Pages for full returns / exchange info. We are open post-Xmas from Tues 27th Dec. We will be available to deal with returns and returns related queries by email and on the phone from then.
Order cut off dates:
- Please place your UK orders by 11am Thurs 22nd Dec for Christmas delivery.
- We can take orders before 2pm Friday 23rd Dec and send them on a 'Saturday Delivery' service for a £6 charge. Call us if you'd like to do this. 01323 411030.
- All UK Christmas orders being sent from Wednesday 21st December onwards will be sent by 'next-day' courier. Although we expect these deliveries to arrive Thursday 22nd and Friday 23rd Dec with no problems, we are depending on a 3rd party courier service so can not absolutely guarantee that there will be no delays (no company can!). We'd strongly recommend that you make your Christmas orders in good time.
- For international deliveries, please apply good judgement to get your delivery in time for Christmas keeping in mind that international packages, particularly outside the EU, are more likely to experience delays. View international estimated delivery times per country.
Orders made between Dec 24th midday and Dec 27th 9am will be dispatched Tues 27th Dec.
We are open post-Xmas from Tues 27th Dec.
Shop opening times:
Sat 24th Dec: 10am - 3.30pm
Sun 25th Dec: Closed
Mon 26th Dec: Closed
Tues 27th Dec: 11am - 4pm
Weds 28th Dec: 11am - 4pm
Thurs 29th Dec: 11am - 4pm
Fri 30th Dec: 11am - 4pm
Sat 31st Dec: 11am - 4pm
Sun 1st Jan: Closed
Mon 2nd Jan: Back to normal!